Terms of service

1. General By visiting and shopping at Teo Gem (teogem.com), you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change at any time without notice.

3. Pricing & Payment All prices are listed in Australian Dollars (AUD). We accept payment via the methods available at checkout. Payment must be received in full before your order is processed.

4. Shipping Orders are processed within 1-2 business days. Delivery times vary depending on your location. We are not responsible for delays caused by shipping carriers or circumstances outside our control.

5. Returns & Exchanges As a small business just starting out, we are currently unable to offer returns or exchanges. Please review your order carefully before completing your purchase. If you have any questions about a product, contact us before ordering.

6. Accuracy of Information We do our best to ensure all information on our website is accurate and up to date. However, we do not warrant that product descriptions or other content is error-free, complete, or current.

7. Limitation of Liability Teo Gem shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.

9. Contact If you have any questions about these terms, please contact us through our website.